Authors (including presenting author) :
Ho LK, Tau PW, Lee YC, Man SL
Affiliation :
Department of Medicine, Haven of Hope Hospital
Introduction :
Nurse has a critical role in preventing medication incidents. To equip nurses with better medication knowledge definitely can minimize the risk for medication incidents. Clinical sharing among peers is one of the best way to strengthen medication awareness of nurses and thus minimizing the related problems. SMILE program provides nurses the opportunity to review medication incidents for understanding what led to the medication incident or near miss, recognizing the medication advertence, and reducing the likelihood of similar incidents.
Objectives :
(1) To prevent similar medication incidents from happening; (2) To improve awareness of nursing colleagues during medication administration; (3) To equip nursing staff with better medication knowledge; (4) To empower nursing professionals more confidence in patient education.
Methodology :
Nurses are responsible to conduct SMILE program regularly. Targets were (1) all Registered Nurses and Enrolled Nurses in ward; (2) all newly-joint nursing staff who rotated from different specialties. A Likert Scale satisfaction survey is given to every audience. For the survey, it is a five-point scale and classified as “strongly agree”, “agree”, “neutral”, “disagree” and “strongly disagree” respectively. Also, pre- and post-tests regarding medication knowledge of staff would be conducted.
Result & Outcome :
During the SMILE program, there were totally 35 nursing colleagues participated. All of them provide positive feedbacks (strongly agree and agree) towards the program in terms of clarity, usefulness, satisfaction, patient beneficence and patient empowerment. For the mean score of participants’ satisfactory level towards the program, it ranges from 4.71 to 4.8 out of 5. Also, for the medication knowledge of staff, correct percentage increases from 25% to 87.5% on average. Afterwards, there were no medication incidents happened in ward after the commencement of program.
