Implementation of Self-Referral System to Provide Timely Management in Osteoporotic Patients with Potential Drug-related Complications

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Abstract Description
Abstract ID :
HAC5936
Submission Type
Authors (including presenting author) :
Loong CHN(1), Lam JKY(1), Fong CHY(2), Lui DTW(1), Lee ACH(1), Lee CHP(2), Wong KCK(1), Tan KCB(2), Woo YC(1)
Affiliation :
(1)Department of Medicine, Queen Mary Hospital;(2)Department of Medicine, The University of Hong Kong
Introduction :
Bisphosphonate (BP) therapy is an effective treatment for osteoporosis. Bisphosphonates increase bone mass and reduce the risk of fractures in patients with osteoporosis by suppressing bone resorption. Nevertheless, the long-term use of BPs has been associated with bisphosphonate-related atypical femoral fracture (AFF) and osteonecrosis of the jaw (BRONJ). AFF and BRONJ are rare but serious complications of long-term bisphosphonate therapy. A quick management referral system is required when patient is suspected to suffer from AFF or BRONJ.
Objectives :
(1)To evaluate the effectiveness of Osteoporosis Self-Referral System (OS-RS); (2)To improve quality of service and continuity of care
Methodology :
Osteoporosis Self-Referral System (OS-RS) was established since 2010. A streamline self-referral mechanism was introduced to patients during the first visit and follow ups in Osteoporosis Clinic. All new BP users were given education on AFF and BRONJ particularly on the risk factors, precautions and prodromal symptoms. They were instructed to call back, walk-in, or fax to clinic for advice when they have dental problems, unexplained thigh or buttock pain and/or hip fracture while on BP. All self-referral concerning AFF and BRONJ were discussed in case conferences with physicians. Ad-hoc medical consultation appointment is arranged if necessary. The effectiveness of the self-referral mechanism was assessed by the number of patients who used the service, and the number of ad-hoc follow-up sessions arranged.
Result & Outcome :
695 (86.6% female) patients attended Osteoporosis Clinic from Jan 2010 to Jan 2019 were put on BPs (614, 88.4% Alendronate; 46, 6.6% Risedronate; and 35, 5.0% Ibandronate). 52 (7.4%) patients used OS-RS. Half of the self-referrals were subsequently diagnosed to have AFF (18, 34.6%) or BRONJ (8, 15.4%). Others (26, 50%) were due to musculoskeletal thigh pain (12, 46.1%) or toothache (14, 53.9%). 26 (50%) patients with general enquiries were arranged for education and counselling in nurse clinic. Ad-hoc medical consultation with physicians were arranged for 26 (50%) patients with BRONJ and AFF. Follow-ups were advanced for this group of patients (3.6+/-1.0 vs, 6.7+/-1.1 months, p< 0.001), and all 26 patients were put on alternative anti-osteoporotic agents (Teriparatide: 18, 69.2%; Strontium: 8, 30.8%) after the consultation. AFF (2.5%) and BRNOJ (1.1%) are rare complications in osteoporotic patients treated with BP. In conclusion, OS-RS effectively enhances the quality of service and maintain the continuity of care in patients with osteoporosis. The system allows patients to seek advice actively from healthcare workers in between their routine follow-ups. This also empowers patients to participate actively in their disease management.
Nurse
,
Queen Mary Hospital

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