Enhancement Sense of Belongings: Re-engineering of Duty Pattern in Department of Cardiothoracic Surgery

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Abstract Description
Abstract ID :
HAC5640
Submission Type
Authors (including presenting author) :
Fok SH(1)

Wut OL(1)
Affiliation :
(1) Department of Cardiothoracic Surgery, Queen Elizabeth Hospital
Introduction :
Majority of nurses who works in hospital require providing 24 hours patient care services. Hence, they require performing shift duty. However, the shift duty pattern has been implemented in Queen Elizabeth Hospital for over decades. Furthermore, there is increasing feedback and demand for 5-day work week from various channels. Therefore, Department of Cardiothoracic Surgery implemented the pilot of 5-day work week in one ward since June 2019.
Objectives :
1. Promote staff satisfaction

2. Enhance staff’s sense of belongings with the department

3. Promote staff well-being

4. Promote patient care quality and safety if the new duty pattern can alleviate staff fatigue
Methodology :
1. Redesign new duty pattern

2. Calculate the available manpower for the practicability on implementation of 5-Day Work Week

3. Reschedule of ward routine

4. Implementation of 5-Day Work Week within department by phrases

5. Post Implementation Evaluation Survey was conducted to evaluated nurses’ satisfaction on the program and identified areas for improvement.
Result & Outcome :
A questionnaire including 22 questions was distributed to nurses who were currently worked in CTS G7, were invited to join the survey. Significant portion of staff share positive attitude regarding 5-day work week. They agree that the new duty pattern has enhanced manpower support and promote communication especially handover duty. It also promotes the quality of care to patients. Furthermore, it has improved staff’s quality of life by increasing rest time for social life and activities. Therefore, they comment that the 5-day work week is attractive and regard it is worth to extend the program in other ward and discipline of the department.

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