Authors (including presenting author) :
Cheng W(1), Tsui KH (1), Chu A (2), Lam SC (1)
Affiliation :
(1)Day Centre, Tung Wah Hospital, (2)Department of Surgery, The University of Hong Kong
Introduction :
Holistic patient care and patient satisfaction are both important goals of hospital. Patients' perception of the hospital may be improved by artwork which could be a low-cost way to improve patient satisfaction. Scientific evidence shows nature image has a beneficial effect on relieving a patient's stress and anxiety. Viewing nature scene plays a pivotal role in creating a caring and healing environment which could improve patient outcome. The video clip of colorful nature photos is therefore created in the hope of providing comfort and showing our concern to patients and caregivers in day care setting.
Objectives :
To provide caring and supportive environment in day care setting; To reduce stress and anxiety of patients so as to promote their wellbeing; To improve patient satisfaction and positive perception in day care setting
Methodology :
The nature photos were carefully selected and complied into a video clip in which encouragement words and supportive messages were put in between. The running time of video clip was about 3 minutes. Both the photos and encouragement words and messages were reviewed by clinical psychologist beforehand. The video clip was on trial run on every Monday and Thursday from mid of December 2018 to early January 2019, during which the patients with their caregivers came to attend nurse and doctor clinics. Survey on video clip was carried out to collect feedback from patients and caregivers who had watched the video clip
Result & Outcome :
Data of 31 respondents from mid of December 2018 to early January 2019 who had watched the video clip was evaluated. The mean age of respondents was 57. 30(96.8%) respondents agreed the video clip had helped to improve comfort level while 29(93.5%)respondents found the video clip had helped to have good peace of mind; whereas 22(70.9%)respondents admitted that the video clip had helped to improve their mood and 21(67.7%)respondents agreed that the video clip could reduce their anxiety. 20(64.5%)respondents accepted the content of video clip was feasible and the running time was appropriate.The video clip of nature photos contributes positively to providing psychological support for both patients and caregivers in day care setting. This kind of patient centred therapeutic video clip could also be rolled out in other care setting, like palliative care, as it would bring calming and soothing effects and wellness benefits to those who might stay long periods of time in a confined setting.
