Authors (including presenting author) :
LUI LK1, TSE SM1, YIP LM1, CHAN KH1, WONG L2 , LEE H2
Affiliation :
1 Out-Patient Department, Kwong Wah Hospital ,2 Information Technology Unit, Kwong Wah Hospital
Introduction :
To have an accurate electronic booking record. Blood test booking appointment can be easily traced by staff. Better manpower arrangement by supervisors. Better patient service. Patient no need to return by person to change the blood test.
Objectives :
We had meeting with I.T department in Aug 2018. Drafted the booking system templet in Oct 2018. After modified the templet and quota setting, final version was established in May 2019. Staff training provided at June to July 2019. The access right applied to all nursing staff, supporting staff, and clerical staffs. The system will be implemented in 3Q 2019.
Methodology :
Results: The electronic template had been drafted. Staff had tried to use the electronic platform for booking the appointment for blood test. It would save our time for searching the quota in paper record. Staff with positive feedback of the new enhancement Conclusion: We are going to pilot the system in GOPC cases in the first phase. All GOPC cases can make blood test appointment via the electronic system. Target serve around 13,000 GOPD cases by this system annually. If the system is mature enough, we will implement to serve SOPD cases as our next phase.
Result & Outcome :
I DISAGREE to send the abstract to Continuous Quality Improvement Initiatives System (CQIs) for sharing after HA Convention.
