Electronic Education Program to Engage Nurses Continuous Education and Improve Clinical Performance

This abstract has open access
Abstract Description
Abstract ID :
HAC1695
Submission Type
Authors (including presenting author) :
So HY(1), Lau SY(1), Mak MK(1), Chang BL(1), Sum WY(1), Chan KT(1), Choi SY(1), Kong TY(1)
Affiliation :
Department of Paediatric, Kwong Wah Hospital (1)
Introduction :
Nurses who work on shift duty often complain of difficulty for continuous education. Department of Paediatrics in Kwong Wah Hospital conducted a Paediatric Nurse Training Survey in 2016, 36% of nurses agreed that the department provided enough in-service training, 27.8% attended educational activities but only 10% attended of lecture in-service training. Therefore, an electronic Paediatric Nursing Care Newsletter was developed to encourage self-learning. Nurses learn through self-study and post reading assessment to enhance the Paediatric Nursing Care knowledge and skill via intranet.
Objectives :
The aim of this education program is to increase nurse learning opportunities, improve the quality of Paediatric nurse care and decrease the clinical incident.
This program objectives are:
1) Introduce new learning model.
2) Increase initiate nurses’ self-learning attitude and enhance job performance.
Methodology :
This training program comprised of newsletter and post reading MCQ assessment. Newsletter provided theory and reminder on clinical practice, medical equipment usage tips and reinforce the important of medication safety and patient identification. The newsletter was published on KWH web site and reminder will send to all KWH Pediatric nurses through HA e-mail monthly by PNC committee member. Nurses need to take the assessment every 6 month and need to answer the questions about the content of Newsletter in the past 6 months. The passing rate of the MCQ assessment is 80%, if failed she need to redo it again till pass the assessment.
Staff evaluation, newsletter compliance rate, assessment rate and clinical incident rate are evaluated in this study.
Result & Outcome :
Program was started from Jan. 2018 to Dec. 2019, total 130 Paediatric nurses was involved. The Clinical incident of Medication, Patient identification and Generic was 15 incident in 2017 before program. 11 incident in 2018 and 2019 after started program, it was dropped 26.7%. The newsletter compliance rate was 80%. The assessment compliance rate was 100% and all pass in total 130 Paediatric Nurse. In staff evaluation survey, 96.63% nurses found newsletter practical and helpful. 98.88% of nurse satisfied with the self-learning method. For dissatisfaction, 1.12% of nurse was not satisfied with difficult access in intranet; they suggested that send Paediatric Newsletter to their private mail, they also suggested that added the lecture and simulation workshop.
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