Smart Clinic is one of the initiatives of Smart Hospital in Tin Shui Wai Hospital (TSWH). It includes a variety of innovative projects integrating into the busy workflow of the outpatient clinic (SOPC). These projects are developed based on patient-centered experience in clinic journey, aiming to improve patients and staff satisfaction, to enhance patient safety and to be environmentally friendly. They could be broadly divided into projects aiding pre-consultation, during-consultation, and post-consultation processes. With the unfailing support from HO IT&HI, they are currently at different stages of development and implementation in TSWH and NTWC. eTriage system is a digitalized platform allowing efficient triage of new case referrals. eHealth station is another project recently put into pilot in TSWH. It is a self-help station which the patient would measure his/her own vital signs before the doctor consultation. The vital signs data would be integrated automatically into Clinical Management System (CMS). eLaboratory result screening have been fully implemented in TSWH in January 2021 and will be extending to other hospitals in NTWC in next 1-2 years. Other projects facilitating doctor consultation include eConsent, on-demand Smart label printing, eSignature MOE, Tele-information, Post-consultation checklist etc. eSignature MOE have been implemented in TSWH in February 2021. eConsent and on-demand Smart label printing will be implemented shortly in TSWH whereas Tele-information and Post-consultation checklist are still under development. During the presentation, these projects, as the building blocks for Smart Clinic in TSWH and NTWC, would be introduced and described. The implementation plan of these projects in other hospitals in NTWC (Pok Oi Hospital and Tuen Mun Hospital) would be also discussed.
